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If you need more help of if you have ANY questions about our stock or product questions please send us an email, message us on Facebook or Instagram, comment on our social media, give us a call... whatever you prefer and we will try to get back to you as soon as possible.

Alternatively you can join our Cloth Bums VIP group on Facebook and we will be happy to help there. 

Any warranty issues please send us an email with images to with your order number. 

Contact us

Orders are dispatched same day if ordered prior to 12pm AEST Monday to Thursday. All parcels are sent from our warehouse in Brisbane, Australia.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

If you change your mind after you receive your products and no longer want to use them, return them to us within 30 days of receiving the goods for a refund, exchange or credit.

We require the goods to be returned to us within 7 days from raising the return.

Unfortunately we cannot accept wash/or used items as we are unable to on sell these items due to hygiene reasons and as the goods are no longer able to be resold.

For more information on returns, click HERE.

If your products arrive with visible defects, please take photos of them and email with your original order number to 

We will reach out to confirm the approval of your warranty claim.

Products are restocked on a regular basis.

If a product you want is out of stock, please sign up to the 'back in stock' button on the product page. We will send you a notifications when they are back in stock!

same day dispatch

When ordered Mon-Thus before 12pm AEST.

12 month warranty

Across our entire range of products.

VIP support

Going our online support group HERE.